Knowledge base

With knowledge bases, you can enrich the information that SafeGPT uses in chat conversations

What can you use a Knowledge Base for?

With the knowledge bases of SafeGPT, you can create very targeted question-and-answer banks. These knowledge bases can be used in the chat to quickly generate new content.

Some examples:

Knowledge base for marketing: A knowledge base can be built for specific teams to create marketing texts from various communication materials of the company.

Knowledge base for on-site support: Another option is to build knowledge bases that are linked to WhatsApp to provide on-site staff, for example, with manuals and instructional materials.

Knowledge base for HR support: Create a knowledge base with relevant employee handbooks and collective labor agreement (CAO) information, so that employees can ask questions about HR matters via chat. In this way, you can effectively capture frequently asked questions from employees

Build up your Knowlegde base

Building a knowledge base is very simple. Give the knowledge base a name Add relevant documents or a website to the knowledge base Provide the assistant with any additional relevant instructions if you want the chat assistant to respond differently than the 'standard' settings

stap 1. maak een nieuwe kennisbank aan

Stap 2. voeg relevante content toe

Stap 3. Geef een instructie mee aan de assistent

Teams

Add any additional permissions to a knowledge base if you want the knowledge base to be used only by a specific group of employees.